Yocan Black Delivery and Store Availability
Get the vaporizer you want,
the way you want.
Fast delivery.
Get free two-day delivery on all in-stock Yocan Black vaporizers. In select metro areas, we also offer two-hour courier delivery for a small fee.
Find in stores.
Yocan Black products are available in most premium smoke shops. Need help locating one near you? Reach out to our team — we’re happy to assist.
More questions? More answers.
When will my order be delivered?
You’ll get an estimated delivery date at checkout and in your confirmation email. You can also check your delivery status anytime through yourOrder Statuspage — it updates automatically as your order progresses.
How do I track my order?
When items are shipped to your address, you'll receive a shipment notification email with your carrier details, estimated delivery date, and a tracking number. If you ordered multiple items, you may get separate tracking info for each.
How do I know if an item is available for pickup?
While we don’t offer in-store pickup through our site, many Yocan Black products are available at authorized retailers nationwide. Just message us using the chat in the bottom-right corner of the screen — include your ZIP code and the device you're looking for. We'll contact stores in your area and help track it down for you.
How do I edit or cancel my order?
Orders can only be edited or canceled before they begin processing. If your order still shows as “Unfulfilled,” visit yourOrder Statuspage and follow the prompts to cancel. If it’s already being packed or shipped, reach out via chat for next steps.
How do I return my product?
You have 14 days after delivery to start a return. Go to yourOrder Statuspage, choose the item, and click “Start a Return.” If you need help, our chat (bottom right of the screen) is the fastest way to reach us.
We’re here to help.
Device Support & Setup
Chat with our team to get help using your vaporizer, customizing settings, or troubleshooting any issue.
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Hassle-Free Returns
You have 30 days after delivery to start a return. Just use your order page or message us directly.
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Sustainable Packaging
We’re cutting down on plastic and prioritizing low-impact, recyclable materials with every shipment.
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